Receptionist

Job description

We are seeking a Receptionist (Saudi National only) who has a genuine love for working with children and their families, a warm and professional presence, and a passion for providing excellent service. As the first point of contact for our centre, this role is essential in creating a welcoming environment, supporting smooth daily operations, and ensuring every visitor and call is handled with care and efficiency.

Key Responsibilities

• Create a warm, friendly, and professional environment for children and their families upon arrival.
• Welcome clients and visitors, ensuring they feel comfortable and supported from the moment they arrive.
• Answer phone calls and emails with clarity, kindness, and professionalism.
• Manage daily appointment scheduling and coordinate between therapy staff and families.
• Provide accurate information about the centre’s services related to child development and rehabilitation.
• Maintain client records and ensure confidentiality and proper documentation.
• Assist families in completing necessary forms and guide them through the intake or follow-up process.
• Coordinate waiting areas and ensure they are child-friendly, safe, and organised.
• Communicate effectively with therapists, administrative staff, and management.
• Support centre events, awareness campaigns, or parent workshops as needed.

Qualifications

Skills

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