Logistics Optimization Senior Manager

About the opportunity

• Build a new logistics on-demand delivery service.
• Manage reduction of delivery time.
• Improve delivery experience NPS scores.
• Enhance orders stacking process.
• Reduce all logistical failures, vendor operations, and customer issues.
• Collaborate with Delivery Hero central team to enhance logistics services in KSA.
• Reduce wastage per order.
• Transition logistics operation model from on-demand to shift model.
• Improve orders dispatching algorithm.
• Develop better control metrics for riders’ performance.
• Monitor logistics performance during holidays, national days, and weekends.
• Ensure stakeholder readiness through training, workshops, communication, and support.
• Prepare involved divisions for changes to maintain morale and culture.
• Review change issues and recommend initiatives to foster a vibrant work environment.
• Lead project management teams in planning and organizing divisional and organizational projects.
• Ensure projects meet parameters (cost, budget, timelines, scope, quality) and standards.
• Lead growth initiatives aligning corporate departments for seamless execution.

What you need to be successful

Who we are

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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