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Director - Contractor Management (CDU 11) 20004722

Director - Contractor Management (CDU 11) 20004722

Qiddiya Investment CompanyRiyadh, Riyadh Province, SA
15 days ago
Job type
  • Quick Apply
Job description

The Director – Contractor Management will provide strategic leadership and oversight of the operational and contractual performance of all Operations & Maintenance (O&M) service providers across Qiddiya’s multi-modal public transport network, including buses, rail, and related transport systems. The role ensures seamless integration of services through robust contract governance, performance management, and senior-level stakeholder engagement.

Key Responsibilities

Strategic Leadership

  • Define and lead Qiddiya’s contractor management strategy, policies, and performance frameworks to deliver world-class transport services.
  • Provide executive direction to ensure contracts drive innovation, operational excellence, and customer-centric outcomes.
  • Advise the Executive Leadership Team and Board on contractual risks, opportunities, market engagement, and long-term supplier strategies.

Contract Performance & Compliance

  • Lead the governance of multi-billion SAR O&M contracts, ensuring strict compliance with KPIs, SLAs, and regulatory standards.
  • Direct high-level negotiations on contract awards, variations, renewals, and dispute resolutions.
  • Establish and oversee executive-level reporting and performance dashboards to ensure transparency and accountability across all contracts.
  • Stakeholder & Relationship Management

  • Serve as Qiddiya’s senior representative with contractor leadership teams, consortium partners, and transport authorities.
  • Build and sustain high-level partnerships to optimize resources, integrate services, and enhance customer experience.
  • Represent Qiddiya at national and international forums, government engagements, and industry platforms.
  • Continuous Improvement & Innovation

  • Champion the adoption of technology, data-driven insights, and best practices to enhance contractor performance.
  • Embed lessons learned into future procurement and contract strategies to achieve continuous improvement.
  • Drive contractual innovation to ensure adaptability to emerging mobility trends and future growth.
  • Requirements

    Skills & Competencies

  • Contract & Commercial Leadership – Expert in managing complex, high-value, multi-stakeholder agreements.
  • Executive Negotiation – Proven ability to lead high-stakes negotiations, secure strategic outcomes, and influence senior stakeholders.
  • Performance Management – Strong ability to design, oversee, and enforce robust KPI / SLA frameworks that deliver continuous improvement.
  • Risk Governance – Skilled in identifying, mitigating, and managing operational, contractual, and reputational risks at scale.
  • Stakeholder Leadership – Adept at engaging with contractors, regulators, government agencies, and executive leadership.
  • Strategic Decision-Making – Decisive leader in complex, time-sensitive, and high-impact environments.
  • Qualifications & Experience

  • Bachelor’s degree in business administration, Transport Management, Engineering, or related field; Master’s preferred.
  • 15+ years of progressive leadership experience in contractor or contract management, ideally within transport, infrastructure, or large-scale city operations.
  • Demonstrated success in managing complex, high-value, multi-modal O&M contracts.
  • Strong understanding of integrated bus, rail, and mobility operations within urban contexts.
  • Excellent leadership, negotiation, and stakeholder management skills at executive level.
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    Director Management • Riyadh, Riyadh Province, SA

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