Soft Services Manager

Purpose of the Role

The purpose of this role is to oversee and manage all hospitality operations within assigned projects or facilities. This includes ensuring high standards of service, guest satisfaction, and operational efficiency.

The Hospitality Manager is responsible for implementing hospitality strategies, managing staff, and maintaining budgetary control to achieve financial targets and enhance the client experience. The role requires consistent adherence to service quality, operational excellence, and team leadership standards.

Key Responsibilities

Objectives

• Develop and implement hospitality standards and procedures
• Analyze project requirements and determine the approach to hospitality operations
• Identify opportunities to increase profit margins and maintain healthy cash flow
• Implement sustainability initiatives and green practices
• Propose additional services to enhance guest experience and increase revenue

Operational Excellence

Client Experience

Team Management

Qualifications & Experience

Education

Experience

Job Location : Available in all regions of the Kingdom of Saudi Arabia.

Skills

Knowledge & Key Skills :

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