Last Mile Support Officer

Responsibilities Manage the end-to-end onboarding and offboarding process for riders. Collect, verify, and upload necessary documents (IDs, contracts, license copies, etc.). Coordinate with vendors and internal teams for rider replacements or updates. Issue, track, and recover rider assets such as delivery devices, uniforms, fuel cards, and car keys. Update asset records and report discrepancies to the Asset Control Associate and Regional Supervisor. Handle and record petty cash usage for site-level rider needs (fuel, repairs, emergencies). Submit expense reports with supporting documents and ensure compliance with cash handling policies. Support onboarding of leased vehicles, coordinate with drivers, and report vehicle-related issues. Log vehicle usage, accident reports, and transfer activities in alignment with SOPs. Ensure riders are briefed on policy updates and compliance requirements. Prepare and submit daily reports on onboarding status, asset movements, petty cash usage, and incidents. Act as the point of contact for rider admin support during assigned shifts. Coordinate with Safety, Facility, and P&L teams for escalated issues or cross-functional needs. Qualifications & Experience : 2+ years of experience in fleet admin, HR support, or operations coordination roles. Familiarity with onboarding processes, documentation handling, and petty cash procedures. Strong attention to detail, documentation, and accuracy. Good communication and coordination abilities. Proficient in Microsoft Office and reporting tools. High Diploma in Logistics, Business, or any other related field. Seniority level

Entry level Employment type

Full-time Job function

Other Industries

Food and Beverage Retail and Transportation, Logistics, Supply Chain and Storage

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