IT & ERP Support Specialist

Overview We are seeking a multi-skilled IT & ERP Support Specialist to join our team in Saudi Arabia. This role is perfect for someone who can combine strong IT technical support skills with hands-on ERP system expertise, ensuring smooth operations and seamless collaboration with our Dubai HQ and technical teams.

Responsibilities

Provide end-user IT support (hardware, software, printers, and networking).

Install, configure, and maintain systems including Windows / Mac, Office 365, and ERP.

Ensure timely updates, patches, and adherence to system security compliance.

Support ERP users with functional queries, data updates, troubleshooting, and training.

Act as a bridge between end-users and ERP developers for issue resolution.

Collaborate with vendors, telecom service providers, and HQ IT teams to ensure reliable operations.

Skills and Qualifications

Bachelor’s degree in IT, Computer Science, or a related field.

2+ years of experience in IT support and / or ERP systems.

Hands-on experience in ERP systems (user support or implementation); SQL knowledge is a strong plus.

Good knowledge of Office 365, Active Directory, and basic networking.

Basic understanding of finance processes is an advantage.

Relevant certifications in Networking, Cybersecurity, or ERP are a plus.

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