Assistant Manager - M365 Platform

Overview

Qiddiya Investment Company is looking for a dynamic and knowledgeable Assistant Manager - M365 Platform to join our innovative team. This role is critical as we continue to leverage Microsoft 365 solutions to improve collaboration, productivity, and workflows across our organization. As the Assistant Manager - M365 Platform, you will play a key role in overseeing the implementation and optimization of M365 tools and services. You will work closely with various teams to ensure seamless adoption of the platform, enhance user experience, and drive efficiency within the organization. Your technical expertise will help in supporting our digital transformation initiatives and aligning technology solutions with business objectives. Responsibilities

Lead the implementation and management of Microsoft 365 services, ensuring they are utilized effectively across the organization. Collaborate with IT, business units, and stakeholders to assess M365 needs and tailor solutions accordingly. Provide training and support to employees on M365 applications and best practices to optimize usage. Monitor system performance and user feedback to identify areas for improvement. Develop and maintain documentation related to M365 processes, configurations, and support resources. Ensure compliance with security and data management policies related to M365 solutions. Stay updated with M365 updates and features, making recommendations for enhancements aligned with business needs. Assist in troubleshooting and resolving technical issues related to M365 apps and services. Qualifications

Bachelor\'s degree in Information Technology, Computer Science, or a related field. 4+ years of experience in managing Microsoft 365 environments or similar technology platforms. Strong understanding of M365 applications including SharePoint, Teams, OneDrive, and Exchange. Experience in configuring and managing security settings and compliance within M365. Excellent communication and interpersonal skills with the ability to work collaboratively. Strong problem-solving skills and a proactive approach to overcoming challenges. Ability to manage multiple projects and priorities effectively in a fast-paced environment. Relevant certifications in Microsoft 365 are a plus.

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