SME (Technology & Systems Support Lead)

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Job Description :

Parsons is looking for an amazingly talented SME (Technology & Systems Support Lead) to join our team! The Technology & Systems Support Lead will play a critical role in overseeing and managing technology systems, ensuring seamless integration, and providing expert-level support for the Jeddah Central Development Project. This position requires a combination of technical expertise, leadership skills, and a deep understanding of project-specific technology needs. The ideal candidate will act as a Subject Matter Expert (SME) in technology and systems, driving innovation and ensuring operational excellence.

What You’ll Be Doing :

• Oversee the implementation, maintenance, and optimization of technology systems and infrastructure for the project.
• Evaluate and recommend technology solutions to meet project requirements and enhance operational efficiency.
• Ensure the integration of cutting‑edge technologies, including IoT, AI, and smart city solutions, into the project framework.
• Collaborate with vendors and contractors to ensure timely delivery and installation of technology systems.
• Provide expert‑level support for all technology systems, ensuring minimal downtime and maximum reliability.
• Develop and implement system monitoring tools and processes to proactively identify and resolve issues.
• Lead the troubleshooting and resolution of complex technical problems, coordinating with internal teams and external partners as needed.
• Act as the primary point of contact for technology‑related matters, liaising with project stakeholders, contractors, and government entities.
• Lead a team of IT professionals, providing guidance, mentorship, and performance management.
• Collaborate with cross‑functional teams to align technology strategies with project goals and timelines.
• Develop and execute a comprehensive technology roadmap for the project, ensuring alignment with the overall vision of the Jeddah Central Development Project.
• Stay updated on emerging technologies and industry trends, incorporating innovative solutions into the project as appropriate.
• Manage the technology budget, ensuring cost‑effective solutions without compromising quality.
• Ensure all technology systems comply with local regulations, international standards, and project‑specific requirements.
• Implement robust cybersecurity measures to protect sensitive data and systems from potential threats.
• Conduct regular audits and assessments to ensure the integrity and security of all technology systems.

What Required Skills You’ll Bring :

Certifications (Preferred) :

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

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