Telephone Operator

Job Summary

As a Telephone Operator, you will be responsible for handling inbound and outbound calls, providing information to customers, and routing calls to the appropriate departments.

Responsibilities

• Answer incoming calls and respond to customer inquiries
• Provide information about products, services, and company policies
• Transfer calls to the appropriate department or individual
• Make outbound calls to follow up on customer inquiries or to conduct surveys
• Keep records of customer interactions and transactions
• Maintain a high level of professionalism and customer service at all times

Candidate Requirements

Skills

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