Release Manager, Consulting

Responsibilities

• Manage the end-to-end release process from planning through deployment.
• Coordinate release plans with project teams, system owners, business units, and vendors.
• Ensure successful execution of release activities including pre-release reviews, go / no-go decisions, and post-release validation.
• Identify potential risks associated with releases and develop mitigation plans.
• Oversee deployment activities, including staging, testing, production rollout, and rollback plans when required.
• Act as the primary point of contact for release-related communications.
• Facilitate release meetings and communicate release status, risks, and impacts to stakeholders.
• Coordinate with internal teams (IT operations, cybersecurity, vendors, business units) for smooth delivery of releases.
• Ensure releases meet quality standards and business requirements before deployment.
• Monitor the performance of release activities across the full release lifecycle (planning, development, testing, deployment).
• Conduct post-release reviews and implement lessons learned to improve future release processes.
• Develop and improve release policies, processes, and templates; continuously refine release policies, processes, templates, and automation tools to increase efficiency and reduce manual effort.
• Define, measure, and report key performance indicators (KPIs) for the release process, including but not limited to : number of releases per period, release success and failure rates, average lead time per release phase, percentage of delayed releases and reasons, rollback frequency and causes, and post-release incidents.
• Analyze release performance data to identify bottlenecks and areas for improvement across release phases.
• Drive continuous improvement by implementing corrective actions and process enhancements based on KPI results and feedback.

Qualifications & Experience

Job ID 46365

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