Chief Operating Officer (COO)

Overview

Chief Operating Officer (COO)

is a key member of the executive leadership team, responsible for overseeing the organization’s day-to-day operational functions. This role requires strategic vision, operational excellence, and leadership to ensure the company achieves its objectives efficiently and effectively. The COO reports directly to the

FT-CEO

and works closely with other senior executives to develop and implement business strategies, processes, and initiatives. Responsibilities

Oversee End-to-End Business Operations Drive Business Growth and Performance Customer Needs Assessment & Relationship Management Contract Negotiation & Strategic Partnerships Technology & Process Optimization Qualifications

MBA or equivalent in Business Administration Certified Information Systems Manager (CISM) Project Management Professional (PMP) Six Sigma Certification 10 years proven experience in senior operational roles Nice to have

Experience in Business Communications Multilingual Proficiency Operation & Growth Strategies Advanced Analytical & Problem-Solving Skills Key Responsibilities

Collaborate with the FT-CEO to define and execute the company’s vision, mission, and strategic goals. Translate strategy into actionable steps for growth, operational efficiency, and profitability. Develop and implement operational policies that align with the company’s vision and objectives. Provide leadership to key operational teams, aligning them with the organization’s goals and objectives. Monitor industry trends and adjust strategies to maintain competitiveness. Oversee the day-to-day operations across all business functions, including finance, HR, sales, marketing, IT, and supply chain. Establish and enforce company policies, procedures, and performance standards to drive efficiency and compliance. Ensure compliance with legal, regulatory, and company standards across all operations. Ensure seamless coordination between departments to enhance productivity and resolve operational bottlenecks. Work closely with the CFO to manage budgets, forecast financial needs, and analyze financial performance. Optimize resource allocation and manage costs to achieve financial targets. Evaluate operational risks and implement measures to mitigate them. Develop and monitor key performance indicators (KPIs) to measure operational success. Analyze operational data and processes to identify opportunities for efficiency and cost savings. Drive a culture of continuous improvement and innovation across the organization. Develop leadership capabilities within the organization through mentoring and professional development programs. Recruit and retain top talent while promoting a diverse and inclusive workplace. Ensure all employees have clarity about their roles and responsibilities. Build and lead high-performing teams by setting clear objectives and fostering a culture of accountability. Promote collaboration and effective communication across departments. Act as a key point of contact for internal and external stakeholders, including partners, vendors, and clients. Build and maintain strong relationships with key stakeholders, including customers, partners, and clients. Represent the organization in meetings, negotiations, and events as needed. Ensure alignment between stakeholder expectations and operational deliverables. Act as a trusted advisor to the FT-CEO and board, providing insights on operational issues and trends. Job details

Seniority level : Executive Employment type : Contract Job function : Management and Manufacturing Industries : IT Services and IT Consulting

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