Store Team Leader - Convenience

The Store Team Leader plays a pivotal role in the retail environment, responsible for overseeing daily operations and ensuring a high level of customer satisfaction. This position requires a dynamic individual who can lead a team effectively while driving sales and maintaining store standards. The ideal candidate will have a strong background in retail management and a passion for delivering exceptional service. As a Store Team Leader, you will be instrumental in creating a positive shopping experience for customers and fostering a motivated team culture.

Responsibilities

• Lead and manage the store team to achieve sales targets and operational goals.
• Ensure excellent customer service by training staff on best practices and store policies.
• Oversee inventory management, including stock replenishment and loss prevention strategies.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Implement promotional strategies and visual merchandising to enhance product visibility.
• Maintain store cleanliness and organization to provide a welcoming environment.
• Analyze sales data and customer feedback to identify areas for improvement.
• Collaborate with upper management to develop and execute store initiatives.
• Handle customer inquiries and resolve issues promptly and effectively.
• Ensure compliance with health and safety regulations within the store.

Preferred Candidate

Skills

Seniority level

Employment type

Job function

Industries

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