IP Operations Manager
Location : Dammam, Saudi Arabia.
Join us at DHL Global Forwarding, the world’s leading freight forwarder, to manage and optimise IP operations in a dynamic, international environment.
Key Responsibilities
- Team Leadership : Manage and support the operations team, promoting a high-performance culture.
- Cargo Management : Supervise handling of cargo, ensuring compliance with safety standards.
- Customs Clearance : Facilitate customs processes and liaise with authorities.
- Billing : Monitor unbilled and billing files for accuracy and timeliness.
- Process Improvement : Identify and implement operational enhancements and maintain SOPs.
- Reporting : Prepare performance reports and analyse operational data.
Stakeholders & Collaboration
Influence policies, practices and procedures beyond own job area.Develop and maintain strong, trusting relationships with business leaders across DHL.Cooperate with and coordinate 3rd parties, e.g., external service providers.Advise customers and key stakeholders on processes, systems and tools.Management Responsibility
Manage experienced professionals who exercise latitude and independence in assignments.Qualifications
Bachelor’s Degree.Minimum 6 years experience, including international freight forwarding experience managing projects in Saudi Arabia.Proven experience in operations management within logistics.Strong knowledge of customs processes and cargo operations.Excellent leadership, communication, and analytical skills.Benefits
Opportunity to work in a global company and contribute ideas towards shared goals.Potential for further career development.Competitive salary.About DHL Global Forwarding
DHL Global Forwarding (DGFF) is the Group’s air, ocean and road freight specialist. We offer standardised transport and highly specialised end‑to‑end solutions worldwide.
Equal Opportunity Statement
DHL Global Forwarding is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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