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Senior Manager - Insurance Business Rules / RCM / Denial Management

Senior Manager - Insurance Business Rules / RCM / Denial Management

SantechtureRiyadh, Riyadh Region, Saudi Arabia
منذ أكثر من 30 يومًا
الوصف الوظيفي

Senior Manager - Insurance Business Rules / RCM / Denial Management

Role Summary : Business Rules Senior Manager

  • Responsible for managing the product image and its development through client interface by connecting Content and Business teams (BDU) simultaneously.
  • Ensuring and supporting the development of rules content by providing support to internal teams through review, guidance, and validation of activities.
  • Reviewing data analytics and extracting insights based on market payers, regulator protocols, claims denial trends, and user feedback analysis.
  • Working closely with stakeholders like payers, regulators, healthcare providers, and revenue cycle departments to ensure adherence to market billing standards and protocols, analyzing coding / billing issues for compliance with policies, and addressing payer denials in the KSA market.

Primary Responsibilities

  • Act as a bridge between internal THYNK team and management to communicate the product vision and development.
  • Partner with clients to incorporate their feedback and updates into the product.
  • Coordinate with teams regularly to support the product's vision.
  • Develop functionalities aligned with market practices to enhance the product.
  • Work effectively under pressure and manage multiple reporting lines.
  • Validate claim remittance reports monthly, review denial trends, and provide feedback to improve the rule engine, reducing denials and maximizing remittance.
  • Analyze bypass reports and end-user feedback to improve rules logic, quality, and validation outcomes.
  • Review clients' historical denial reports to identify trends and develop rules to improve revenue integrity.
  • Communicate effectively with internal and external parties, analyzing market insights and best practices to define rules content.
  • Job Requirements

  • Minimum 10 years of experience in claim adjudication lifecycle with payers / TPAs.
  • Experience with Data Analytics tools like Power BI is preferred.
  • Strong analytical skills and attention to detail.
  • Understanding of insurance adjudication guidelines and protocols, especially in the KSA market.
  • Professional certification in Medical Coding is a plus but not mandatory.
  • Knowledge of local regulations and adjudication protocols in KSA.
  • Excellent communication and presentation skills.
  • Proficiency in Healthcare Information Systems.
  • Medical background (Doctor, Nurse, Pharmacist) is highly desirable.
  • Certifications in Insurance and Project Management are highly valued.
  • Additional Information

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Finance and Sales
  • Industries : IT Services and IT Consulting
  • This job posting is active and accepting applications.

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