Manager of Operations - Nusuk Card Project

Experts Vision Consulting| EVC | Full time

Manager of Operations - Nusuk Card Project

Makkah, Saudi Arabia | Posted on 01 / 31 / 2025

Starting from an ambitious vision with national hands and global experiences, we aim to contribute to building a digital nation by providing consultations and smart solutions using emerging technologies. We have gained the trust of national authorities, as we have worked with more than 60 government agencies in different regions of the Kingdom, through several main fields : digital transformation, project management, crowd management, integrated corporate solutions, event and initiative management.

Job Description

We are seeking a Manager of Operations to oversee the Nusuk Card project, which aims to enhance the pilgrimage experience by providing a smart card for seamless movement between holy sites and access to various services. The ideal candidate will manage all operational aspects of the project, ensuring that workflows align with project goals and are executed efficiently while maintaining the highest standards of performance.

Key Responsibilities :

• Operational Oversight : Lead and manage all operational aspects of the Nusuk Card project. Ensure smooth execution of workflows and adherence to project timelines.
• Team Leadership : Supervise and mentor the operations team, providing direction and resolving issues as they arise. Foster a culture of accountability, collaboration, and continuous improvement.
• Resource Management : Allocate resources effectively to meet project goals and maintain operational efficiency. Monitor budget utilization and optimize costs where possible.
• Stakeholder Coordination : Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on project deliverables. Collaborate with cross-functional teams to address challenges and achieve objectives.
• Quality and Process Improvement : Implement and maintain quality management systems (e.g., ISO standards) to ensure high-quality outcomes. Apply Six Sigma or Lean methodologies to optimize processes and eliminate inefficiencies.
• Performance Monitoring : Develop and track key performance indicators (KPIs) to evaluate project success. Prepare and present regular reports on project progress, challenges, and solutions.

Requirements

Education : Bachelor’s degree in Industrial Engineering, Operations Management, or a related field (Master’s degree preferred).

Experience : Minimum of 10 years in operations management, with at least 5 years in a managerial role. Experience in large-scale projects is highly preferred.

Skills :

Languages : Fluency in Arabic and English (both written and spoken).

Competitive salary based on experience and qualifications. Additional incentives and opportunities for professional growth.

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