Data Center Engineer / Technician (Saudi National Only), Data Center Operations, AWS

Overview

Data Center Engineer / Technician (Saudi National Only), Data Center Operations, AWS AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to help deliver the highest safety and security standards while providing expansive capacity at the lowest possible cost. AWS fosters an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is looking for Data Center Engineers / Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot data center infrastructure issues including hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions. Responsibilities

Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own safety initiatives and projects to foster a strong safety culture. Diagnose hardware and network problems, followed by physical repairs. Troubleshoot events within internal Service Level Agreements (SLAs). Perform root cause analysis of equipment failures. Manual handling and lifting of equipment may be required (weight limits in accordance with regulations). Qualifications

Basic Qualifications

Saudi National 1+ years of computer networking experience, 1+ years of Linux operating systems experience Bachelor's degree in Information Technology, Computer Science, or a related field Experience in computer networking, experience working with Linux operating systems Ability to lift and rack equipment up to 40 pounds; experience with computer hardware troubleshooting and repair Preferred Qualifications

Ability to work in cramped spaces or elevated locations while adhering to health & safety guidelines Experience dealing effectively with customers during problem resolution and operating under pressure Experience managing work and priorities through a ticketing system Experience with cabling infrastructure best practices and methodologies Experience working in a data center environment (racking and stacking gear, cable management, hot / cold aisle containment) Inclusive culture : If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner. Company

• Data Services Saudi Arabia Limited One Person Company Job ID : A

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