Retail Assistant

We are seeking a motivated and detail-oriented individual to join our team as a Retail Assistant with Administrative Responsibilities. This role involves providing excellent customer service on the retail floor, stocking merchandise, and maintaining overall appearance while supporting store operations with back-office administrative tasks across all relevant departments. The Retail Assistant will act as the main representative of the Art Jameel Shop at Hayy Jameel in KSA. Key Responsibilities

Retail Duties Greet and assist customers with inquiries, product selection, and purchases Maintain the appearance and organisation of the store, including stock levels and merchandising Process transactions using POS systems, handle cash and card payments Assist with stock replenishment, pricing, tagging, and inventory checks Support promotional and seasonal display setups Address customer complaints or escalate issues to management as needed Oversee and handle Art Jameel Shop pop-ups in KSA Work closely with the communications team for social media posting and overall shop offering promotion Be always on the lookout for new suppliers, designers and artists to stock at the shop Administrative Duties Handle daily administrative tasks such as filing, data entry, and updating sales or inventory records Participate in stocktaking and inventory management Manage incoming calls, emails, and customer queries Schedule appointments, deliveries, or team meetings when required Maintain accurate documentation and compliance with company policies Support the Global Retail Manager with ordering stock and liaising with suppliers Requirements Previous experience in a retail or customer-facing environment preferred Basic administrative experience is an advantage Strong communication and interpersonal skills, good organisational and multitasking abilities Competent in using Microsoft Office (Excel, Word, Google Drive) and

POS systems (Shopify) Ability to work in a fast-paced environment and adapt to changing priorities Arabic and English proficiency Conditions of Work This is a full-time position based in Jeddah, KSA 8 hour-shift with 2 days off Weekend and evening work according to workload is also required

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