Senior Applications Operations Engineer- WSO2

Responsibilities

Provide Level 2 (L2) support for WSO2-based middleware and integration systems.

Monitor and troubleshoot rule-based integration processes to ensure smooth operation.

Optimize WSO2 middleware configurations for improved performance and stability.

Collaborate closely with development teams to identify, analyze, and resolve system issues.

Understand and escalate scope changes per change control process.

Resolve most technical incidents independently within technical area.

Work with team members to resolve more complex or cross-technology incidents.

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