Nursing Manager

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Job Purpose / Objective

Manage, monitor, organize and supervise the daily operational activities of the Nursing Administration and provide clinical, professional and managerial leadership to the assigned nursing team. Ensure a high standard of nursing care is consistently delivered to patients safely and cost effectively to achieve the ultimate goal which is patient satisfaction and protect business interest as well as lead initiatives to foster a patient-family centered environment and transform care delivery

Description

Job Purpose / Objective

Manage, monitor, organize and supervise the daily operational activities of the Nursing Administration and provide clinical, professional and managerial leadership to the assigned nursing team. Ensure a high standard of nursing care is consistently delivered to patients safely and cost effectively to achieve the ultimate goal which is patient satisfaction and protect business interest as well as lead initiatives to foster a patient-family centered environment and transform care delivery

Key Responsibilities / Accountabilities

• Patient Care Delivery :
• Manages the day-to-day function of Nursing Administration in accordance with current rules, regulations, and guidelines that govern these areas.
• Maintains patient records by ensuring appropriate review, interpretation and analysis of reports and provide guidance in conjunction with relevant department on a need basis.
• Maintains scheduling and staffing plans of nurses and assign appropriate skill mix.
• Facilitates communication with clinical departments to ensure that patients are being cared for.
• Enforces infection control protocols in all outpatient departments.
• Liaises with Pharmacy and ensure that all patients are being given appropriate medications.
• Oversees and monitor the delivery of Nursing Administration and act as patient advocate, ensuring privacy, dignity and confidentiality are maintained.
• Monitors and ensure patient satisfaction and be proactive in managing any issue that is identified.
• Promotes reflective practice and learning in order to ensure that nursing care is appropriate and based on patients’ needs.
• Works closely with medical team to ensure effective patient management and ensuring that the specific consultant care protocols are followed.
• Ensures a strict compliance to infection control prevention standard.
• Maintains proper storage and keeping of all medications and high alert medication, ensuring strictly adherence to related policies and procedures.
• Discusses and promotes innovations that will improve patient care.
• Maintains the confidentiality in all aspects.
• Nursing Administration :
• Ensures that all policies, procedures, guidelines and work instructions related to the Nursing Administration are regularly reviewed and updated as required.
• Prepares and review any needed departmental policy, auditing process, quality improvement project and implementation of the required action.
• Manages the Nursing Administration efficiently, ensuring proper and effective utilization of the resources and equipment.
• Ensures compliance with all approved policies / rules and ensure the Nursing Administration meet JCIA / CBAHI requirements.
• Takes a lead with implementation any new service, policy and guidelines.
• Ensures patient / family satisfaction.
• Investigates incidents, accidents, concerns / near misses, complaints pertaining to the staff, ensuring proper correction actions and preventive measures.
• Ensures that all objects, instructions and identified goal are documented, implemented and reviewed on a timely basis.
• Ensures that all equipment in Nursing Administration are regularly maintained, repaired if needed or replaced on a timely basis.
• Completes all required reports / statistics and quality figures as needed on a timely basis.
• Identifies and discuss with Director of Nursing – Ambulatory Care Services any potential areas for developing and area of high risk.
• Reports to Director of Nursing – Ambulatory Care Services any issues or significance or concerns on a timely basis.
• Conducts and attends meeting as needed and that minutes are circulated to all concerned staff.
• Ensures and promotes the cost effective approach.
• Effectively and closely monitors nursing practices to avoid malpractice can lead to financial loss.
• Ensures stock levels are adequate and controlled by conducting regular inventory and proper tracking the record and consumption.
• Ensures proper storage of supplies (medications / disposable) and prevent getting expired before consumption.
• Ensures Patient and Family education is provided.
• Staff Management.
• Undertake responsibilities as Acting Director of Nursing in absence of Director of Nursing.
• Acts as a resource of specialist clinical knowledge and information for nursing staff and ensure the compliance to JCIA and CBAHI standards.
• Exercises fair and firm leadership, establishing and maintaining high morale among staff.
• Monitors the level and standards of work produced by the staff, guide, coach and advise them as appropriate.
• Facilitates the professional development of the ward staff to ensure that they are competent to provide safe nursing care.
• Identifies the training and learning needs of ward staff ensuring that mandatory training requirements are met and documented.
• Maintains proper recording and tracking of staff status (licenses, training, competency, evaluation etc.) and act accordingly.
• Maintains harmony and professional relationship environment.
• Maintains proper record of staff attendance, leave and any staff related aspects.
• Ensures all staff are aware of their job description and job expectations.
• Completes staff rotas on a timely basis and ensuring appropriate coverage.
• Follow ups and monitor new staff performance to ensure they are competent to provide the expected care.
• Plays a role model in adhering to the policies / rules and attendance and punctuality.
• Assists in patient and family education.
• Reviews performance of staff and perform counselling on unsatisfactory performance. In addition, discuss personnel and administrative issues and address and solve problems among staff.
• Participate in, and lead person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.

Requirements

Education / Professional Qualification

Experience

Professional Licensing / Certification / Training

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Health Care Provider

Industries

Hospitals and Health Care

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