Senior Manager - HSWE - Customer Experience & Operations (CDU911)

Role Overview

Qiddiya Investment Company is at the forefront of creating a revolutionary entertainment and leisure destination in Saudi Arabia. We are currently seeking a Senior Manager - HSWE (Health, Safety, Welfare, and Environment) Customer Experience & Operations to ensure our operations uphold the highest standards of safety while delivering exceptional visitor experiences.

Key Responsibilities

• Develop and implement HSWE strategies and policies that align with Qiddiya's operational goals and enhance customer experience.
• Conduct regular audits and assessments of health, safety, and environmental practices within customer-facing operations.
• Collaborate with cross-functional teams to ensure that HSWE standards are integrated into all customer interactions and operations.
• Design training programs for staff to promote a safety‑first mentality while providing exemplary customer service.
• Gather and analyze visitor feedback to continuously improve safety protocols and overall experience.
• Serve as the primary representative on HSWE matters in planning forums related to customer operations.

Qualifications & Experience

#J-18808-Ljbffr