Solutions Engineer

4th Floor, 91 Curtain Road, London EC2A 3BS

Dubai Office

PO Box : 74777

iSprout GreyStone

near Kargar Facility Management Services, Veerbhadra Nagar, Baner, Pune

Don’t just take our word for it

See what our people have to say

Deputy GM

Being part of Lean means being part of a team where growth and learning are at the core of our daily experiences. It is rewarding to be part of a company that the region leans on to lead the way and set the future of open banking with cutting-edge technologies and innovative solutions.

Nadine Laze

Commercial Operations Manager

Working at Lean has been an exceptional growth journey, working together with people that truly embody the growth mindset I feel challenged and propelled to grow - I have worked at Lean for nearly 3 years and every day is a new adventure!

Senior Talent Partner

Every day offers the thrill of collaborating with exceptional people, enhancing skills, and witnessing top talent succeed. With a genuine team and a culture of growth, there’s always an opportunity to learn and thrive—never a dull moment!

Fully devoted to keeping you in balance.

To do your best work, you need to be at your best.

You've applied to Lean, now what? Here are the steps :

Discovery

Our hiring process begins with a discovery call with our Talent team. This call offers insights into Lean and ensures the role aligns with your aspirations.

Team / Culture

You will have the opportunity to meet with members of the Lean team. We will be assessing your experience, as well as your alignment to Lean’s culture and values.

Assessment

Depending on the role you are applying for, you will be given a case study or technical exercise. This will be completed remotely or in person.

Decision

Every candidate has the opportunity to meet a member of our leadership team as a final step.

Solutions Engineer

Location

Full time

Commercial

About the job

As a Solutions Engineer, you\'ll play a key role in working with our enterprise clients to understand their specific challenges and design workflows that enhance their operations. You\'ll partner with clients to help them effectively integrate Lean’s products into their existing processes, ensuring they achieve their goals while maximizing the use of our offerings. Your efforts will enable our customers to shape the future of fintech, making a real impact in the industry.

In this role, you\'ll be responsible for ensuring smooth integrations between our clients and Lean. You\'ll lead the technical pre-sales relationship, uncovering technical needs, proposing practical solutions, and demonstrating our products\' capabilities. By anticipating potential issues and offering thoughtful solutions, you\'ll build and maintain trust with our clients, ensuring they have a positive experience with our products.

You\’ll be one of the founding members of Lean’s solutions engineering team and so you\’ll be involved in shaping how we operate. If that excites you, keep reading.

Who are we

Lean enables companies to seamlessly connect to their users’ bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user’s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.

Some of Lean’s clients include the likes of Tabby, Nayifat, Tamam, Circlys, and many more, making it the region’s most valuable Open Banking platform. The company has now processed over a billion dollars, and its products are also connected with hundreds of thousands of accounts. Lean envisions a fully inclusive financial ecosystem that serves everyone, no matter where they bank or live in the MENA region.

What you’ll do

• The key KPI for Solutions Engineers at Lean is the consumption revenue of your clients in the first six months after going live with Lean
• Enable clients to innovate and build the future of fintech with Lean’s solutions.
• Lead the technical and product sales efforts, recommending best-practice solutions and guiding clients on how to effectively use Lean’s APIs.
• Establish yourself as a trusted advisor by understanding client technical challenges through discovery processes and designing innovative solutions that address business needs.
• Ensure an exceptional client experience throughout the project lifecycle, focusing on understanding and addressing client needs.
• Maximize clients' use of Lean’s offerings to achieve their business goals.
• Take initiative to identify and resolve issues, both for clients and internally, contributing to organizational growth.
• Be hands-on, energetic, and passionate, demonstrating creative problem-solving skills and the ability to lead others to success.
• Act as the voice of our clients to the product team, providing feedback on early products to ensure they meet client needs and expectations.

Requirements

Why Join us?

Lean is the first regulated open banking and open finance company operating across the UAE and Saudi Arabia. Since 2019 we\'ve been on a mission to become the pre-eminent A2A payments company in the Middle East - enabling our clients to seamlessly connect to their users’ bank accounts to initiate real-time payments and retrieve account information. Our products have garnered the trust of some of the leading companies in the region, including the likes of Etisalat Group, Careem, Binance, Tabby, Tamara, Tawuniya, and more.

To date, Lean has processed billions of dollars, and our products have connected with hundreds of thousands of accounts across the region. We\'ve recently announced our $67.5 million Series B funding round led by General Catalyst, following earlier investment from Sequoia Capital. This funding marks a major milestone for Lean and the financial ecosystem across the MENA region. At Lean, we’re committed to driving the next generation of financial innovation by making financial data and payments more accessible and transparent for businesses and consumers alike.

To that end, we\'re always on the lookout for talented, driven, and entrepreneurial candidates to join us in our mission of enabling the next generation of financial innovation. If you\'re motivated by solving hard problems and leaving a lasting legacy while you\'re at it, Lean\'s where you need to be.

Not only do we offer competitive salaries, private healthcare, and flexible office hours, but we also insist that every member of the team hold a meaningful equity stake in the business to ensure long-term alignment. We\'d love you to join us for this journey!

Lean is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

When applying for a job at Lean Technologies, we will need to collect, use and share Personal Data about you with different members of our team during the application process. This may mean transferring your data to members of the team in one of our office locations worldwide outside of the country you are in. Please refer to our Privacy Notice on our website for more information about how we may use and store your Personal Data

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