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Field Service Representative - III

Field Service Representative - III

EcolabDammam, Eastern Province, Saudi Arabia
منذ أكثر من 30 يومًا
الوصف الوظيفي

Overview

Field Service Representative - III – Ecolab Energy Services

Ecolab Company is seeking a Field Service Representative – III in our Energy Services group. The Field Service Representative – III will primarily be responsible for providing contractual services and assisting customers with problem solving support regarding their products, applications, and solutions.

What’s in it For You

  • Flexible, independent work environment where you will manage a monthly schedule
  • Access to best in class resources, tools, and technology
  • Develop your career as you drive growth
  • Thrive in a company that values a culture of safety, including top-notch safety training and personal protection equipment
  • Competitive base salary benefits package starting day 1 of employment, including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more

What You Will Do

  • Solve a wide range of complex, multi-disciplinary problems
  • Assume lead role in maintaining troubleshooting guides and bulletins and distributing to departments when required
  • Prepare reports detailing problems and solutions to initiate necessary corrective product modification and / or recommend process changes
  • Conduct site surveys and product / application audits
  • Inventory management of chemical delivery systems
  • Collect samples for monitoring chemical program
  • Deliver chemicals to customers as needed
  • Conduct field evaluations of new products
  • Lead appropriate pre-trial surveys for site visits
  • Interact with internal and external customers and resources
  • Maintain accurate records based on information gathered during trials and surveys
  • Create troubleshooting service guides and bulletins on existing products
  • Coordinate and manage sampling and inventory schedules
  • Coordinate implementing solutions with customers
  • Assist sales in preparing business proposals
  • Participate in design reviews, new applications, and start-ups evaluations
  • Assist in critiquing products serviceability, performance and reliability
  • Provide customers with expert technical service in all major applications
  • Serve as a mentor for all levels of Service Reps
  • Support and be committed to the team’s Quality Improvement Process
  • Promptly report every incident, accident, injury or applicable near miss to next level management
  • Provide on-site field service (on the phone or on-site)
  • Position Details

  • Candidate must reside in : CITIES / AREA
  • Route territory will include : CITIES / AREA
  • Work week and shift : DETAILS (including weekend rotation, if applicable)
  • Compensation package offered : DETAILS
  • XX)% overnight travel required to support sales territory
  • Physical Demands

  • Must have the ability to Lift / Push / Pull / Carry up to 55 pounds chest high
  • Minimum Qualifications

  • 2 years of education beyond high school in college or technical school
  • Ability to travel within a geographic territory
  • Ability to travel overnight for business
  • Must have a valid Driver’s License and acceptable Motor Vehicle Record
  • No immigration sponsorship offered for this role
  • Preferred Qualifications

  • Associates degree in Engineering (Chemical, Mechanical, Industrial), Life Sciences (Biology, Chemistry, or Trade School Certification)
  • 4 years of successful technical sales or field sales support experience
  • Must have knowledge of and experience in materials, scheduling, and inventory processes
  • Experience in oil and gas industry preferred
  • Previous Refinery / Petrochemical experience
  • Water treatment or specialty chemical industry experience
  • Working knowledge of boilers, cooling towers, and wastewater treatment systems
  • High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
  • History of working in a field that required autonomy and self-motivation
  • Excellent communication skills
  • Excellent organizational skills
  • A strong work ethic and ability to multitask
  • Our Commitment to a Culture of Inclusion & Belonging

    Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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