Technical Account Manager

Redington Middle East and Africa provides end-to-end supply chain solutions for all categories of Information Technology products (PCs, PC building blocks, networking, software and enterprise solution products) and Consumer and Lifestyle products (Telecom, Digital Lifestyle products, Entertainment products and Digital Printing Machines) to over 100 international brands and maintains relationships with major brands for years. Redington Gulf, a subsidiary of Redington India, is among the leading supply chain solution providers in the Middle East, Africa, Turkey (via Arena Bilgisayar) and CIS region for leading manufacturers of Information Technology, Telecom and Lifestyle products.

Devexperts is looking for a new addition to the Account Management unit who will contribute to the retention, development, and upsell of key accounts at the company.

The Account Manager's responsibility is to maintain great customer relations and strategically develop key accounts into larger revenue streams.

We Expect The Account Manager To

• Onboard, maintain and develop key accounts
• Establish and maintain healthy business relationships with the customer company and its key decision-makers
• Work hand in hand with the Project Managers and teams to deliver projects timely and efficiently
• Maintain and increase customer satisfaction
• Act as a point of escalation for the customer
• Generate new opportunities with existing customers, pitch and present Devexperts products, and conduct client demos
• Negotiate pricing with clients and manage the up-sale process to contract completion
• Travel to meet with clients globally and use their industry knowledge to help refine and enhance sales, product, and account management processes
• Prepare, approve with top management and maintain account budgets
• Report account performance and up-sale activities results

Must-have Skills

Nice-to-have Skills

Seniority level

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