Reservation Agent (Saudi National )
Accor HotelsMunicipality of Al Shamal, Riyadh Region, Saudi Arabia22 منذ ساعات
الوصف الوظيفيPrevious customer related experience an asset Must possess outstanding guest services skills and sophisticated verbal communication skills Computer literate in Microsoft Window applications required Previous Opera experience an asset High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset
Company Description
Mӧvenpick Hotel & Residences Riyadh
Job Description
We are seeking a dedicated and professional Reservations Agent to join our prestigious team in Riyadh, Saudi Arabia. As the first point of contact for our esteemed guests, you will play a crucial role in delivering exceptional service and creating unforgettable experiences.
- Handle incoming calls, emails, and in-person inquiries with the utmost professionalism and courtesy
- Manage reservations for accommodations, dining, and special events, ensuring accuracy and attention to detail
- Provide comprehensive information about our facilities, services, and local attractions
- Anticipate guest needs and proactively offer personalized recommendations and solutions
- Collaborate with various departments to fulfil guest requests and resolve any issues promptly
- Maintain up-to-date knowledge of property offerings, promotions, and local events
- Uphold the highest standards of customer service excellence at all times
Qualifications
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إنشاء تنبيه وظيفي لهذا البحث
Agent Saudi National • Municipality of Al Shamal, Riyadh Region, Saudi Arabia
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