Retail Programme Development Trainer 1

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

"Are you ready to make an impact by enabling our Retail Teams to deliver the Cartier experience?"

HOW WILL YOU MAKE AN IMPACT?

As a true ambassador of Cartier, you will be responsible for the delivery of key Retail Training programmes in KSA, offering day-to-day observation and feedback to our Retail teams to elevate the client journey and experience, selling philosophy and retail leadership skills across the network.

The role requires approximately 80% in-boutique presence (or virtual where needed) and the ability to travel within the Kingdom of Saudi Arabia.

WHAT WILL BE YOUR MISSION?

Amongst various responsibilities, your main mission is to address knowledge and skill gaps, deliver the appropriate solutions to develop our individuals and teams, including in-person and digital facilitation, 1 : 1 and team coaching and feedback, observations, and to support and measure the learning transfer to on-the-job performance.

Reporting to the Area Sales Manager for KSA, and embedded in the Regional L&D Community, you will work very closely with the wider Commercial, Product Marketing and Retail Team to drive client and commercial KPIs.

• Support the new hire onboarding program in collaboration with the regional L&D and local HR and provide ongoing coaching, feedback and support in partnership with Boutique Management and Commercial teams.
• Conduct regular follow-up meetings for new joiners and provide necessary guidance and assistance to ensure the best-in-class onboarding experience.
• Collaborate with HR and Boutique Management to provide feedback during the probation period for new joiners and provide end of probation feedback.

Learning Facilitation & Coaching Activity

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

WHAT DO WE OFFER

At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.

We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.

We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.

We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.

YOUR JOURNEY WITH US

If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Regional L&D Team and engage in a Facilitation exercise, before meeting the Area Sales Manager and HR Manager as part of a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

Take your next step with Cartier, we look forward to hearing from you!

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Cartier joined the Group in 1988.

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