Assistant Manager- Client Success, KSA

Assistant Manager, Client Success

Business Unit : Newton (Affle platform) Location : Riyadh, Saudi Arabia Experience Required : 2–4 Years

About Newton Newton is one of Affle’s fastest-growing, performance-driven platforms designed to supercharge iOS app growth through Apple Ads, App Store Optimization (ASO), and creative innovation via Custom Product Pages. As one of only

four global partners

of Apple Ads, Newton sits at the cutting edge of mobile marketing, combining

AI-powered technology

with deep creative and strategic expertise. If you’re passionate about data-driven marketing, scaling mobile growth, and working with global clients, Newton offers a rare opportunity to make a significant impact.

Role Overview : Customer Success As a

Customer Success

specialist, you will own the post-sales client journey—driving onboarding, campaign success, client retention, and growth. Your goal will be to deliver measurable performance outcomes for clients while deepening their adoption of Newton’s platform modules. This role requires strategic thinking, performance marketing expertise, and the ability to influence internal and external stakeholders.

Key Responsibilities Client Success & Growth

Be the client’s trusted advisor—aligning Newton’s capabilities with their acquisition and growth goals.

Own client onboarding, expectation-setting, and strategic planning from day one.

Conduct regular QBRs / MBRs to track success, surface insights, and identify opportunities to cross-sell and up-sell additional Newton modules to deepen platform adoption.

Serve as a subject matter expert on iOS growth, Apple Ads, and App Store strategies.

Campaign Management

Plan, execute, and optimize Apple Ads campaigns using Newton’s proprietary platform.

Leverage automation, data-driven bidding, and custom analytics tools to drive performance.

Monitor industry trends, vertical-specific benchmarks, and campaign health—ensuring best-in-class execution.

Communicate performance insights clearly and strategically to clients and internal teams.

Stakeholder Collaboration

Collaborate with Sales, Client Management, Design, Product, Engineering, and Finance teams for seamless delivery.

Partner closely with Apple’s team to drive alignment and ensure client satisfaction.

Provide feedback to Product, Tech, and Data Science teams for platform improvements and new features.

Ensure smooth handovers from Sales and a unified experience across all touchpoints.

What We’re Looking For

Experience : 2–4 years in performance marketing or digital advertising, with a focus on account strategy, growth, or media buying.

Education : Bachelor’s degree or higher. On Marketing or Digital Marketing.

Performance Expertise : Proven track record of managing large-scale digital campaigns and delivering measurable business outcomes.

Analytical Skills : Advanced proficiency in Excel / Google Sheets, pivot tables, and data interpretation for campaign optimization.

Strategic Thinking : Ability to translate business goals into actionable campaign strategies.

Communication : Strong verbal and written skills—able to clearly present insights, influence decisions, and build client trust.

Industry Acumen : Well-connected within the digital marketing ecosystem, with an understanding of mobile app growth trends.

Seniority Level : Mid-Senior level

Employment Type : Full-time

Job Function : Customer Service

Industries : Advertising Services

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