Kearney, KNet-Technical Analyst

Kearney, KNet-Technical Analyst Full-time Middle East & Africa Dubai, Riyadh

Job Description About the job

As a

Technical Analyst

for our Dubai office, you will support employees in utilizing the firm's standard technology to deliver immediate impact and a growing advantage for our clients.

Reporting directly to the KNET MEA Regional Manager in Dubai, you will have the opportunity to showcase your skills and make a meaningful impact as a true Kearney Original.

Key responsibilities

Maintenance

Repair hardware and software issues

Install and support standard software

Set up and configure PCs

Back up Kearney laptops

Serve as KnowledgeNet representative and technical contact for office and remote staff

Orient new users

Manage PC-related equipment orders, approvals, and asset tracking in TrackIT

Review and process invoices related to IT equipment and services

Ensure accurate processing of asset replacements, disposals, and returns

Implement local asset disposal policies

Coordinate with HR and Finance on employee terminations and transfers

Maintain security and data integrity

Manage spares and peripherals inventory

Non-Employees / Contractors

Manage IT assets and network access for non-employee staff with appropriate confidentiality agreements

Additional tasks

Install non-standard hardware and software

Plan and execute office refurbishments and relocations

Troubleshoot electronic whiteboards

Who you are We seek proactive, positive, and flexible individuals who are confident in making connections—between facts, strategies, tools, and people. You should have :

A university degree or equivalent in a related field

At least 3 years’ experience in a professional or corporate environment, preferably with international exposure

Excellent verbal and written communication skills in English and Arabic

Strong organizational skills

Ability to work collaboratively in a global team

Proactivity in a fast-paced environment

Knowledge of Windows 10, 11, Windows Server 2008 / 2012, Microsoft Office 2013 / 2016 / 365, including MS Exchange and Outlook

Familiarity with hardware from Lenovo and Apple, and standard software

Proven problem-solving skills

Basic networking knowledge (routers, switches, TCP / IP, FTP, HTTP, HTTPS)

What we can offer you Join us to make a difference. We offer a competitive package, including :

Retirement and pension contributions

Comprehensive medical insurance for you and your family

Learning and development opportunities

Personalized career growth options

Application process Apply now by submitting your cover letter and CV (.doc or .pdf) via our website.

Equal opportunity statement Kearney is committed to diversity and inclusion. We provide equal employment opportunities regardless of gender, race, ethnicity, religion, age, disability, or other protected characteristics. We encourage everyone to apply, including those from underrepresented groups.

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