Business Development Executive - Cargo

Business Development Executive - Cargo

Chapman Freeborn

With over 45 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and artists from the entertainment industry.

Whether it’s arranging the delivery of oil equipment to a remote location, organizing flights for a sports team, or booking private jets to a resort, the sky’s the limit when it comes to the charter business.

The Chapman Freeborn Group is a family member of Avia Solutions Group, the largest aerospace business group from Central & Eastern Europe with 83 offices and production stations providing aviation services and solutions worldwide.

Avia Solutions Group unites a team of more than 7000 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

Business Development Executive

Chapman Freeborn has an exciting opportunity for a Business Development Executive to join our team in Riyadh. The successful candidate will be passionate about the aviation industry, savvy in sales, negotiations, problem solving, or have experience brokering cargo charter flights. If this is you, we want to hear from you today!

Purpose of the Role

To proactively identify target and secure business opportunities across all Chapman Freeborn products.

To build strong and productive relationships with new and existing clients to ensure business objectives are achieved.

To generate and manage a portfolio of clients and actively develop new business through initiatives including following up on new leads, client recommendations, and networking opportunities.

Responsible for developing the Cargo Sales and implementing related business objectives across KSA in line with the company’s objectives.

Responsibilities of the Role

Sales Strategy

To proactively identify opportunities to grow the business in KSA to ensure business objectives are met.

Use initiative to identify new potential areas for business development.

Keep up to date with competitor activity to identify business opportunities.

Work towards and in line with all agreed group sales and operations strategies.

Work in partnership with the local broker departments by providing them with all relevant information and supporting them throughout the brokering process.

Client Relationship Management

Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions.

Cold calling prospect clients to help build our successful portfolio of existing clients.

Visit potential, new, and existing customers to generate further business.

Maintain and develop relationships with both key clients and new business leads to maximize opportunities and increase client loyalty in an industry where client retention is never guaranteed.

Correlation with Group Cargo and OBC Sales Director / Senior Managers

Work in conjunction with Group Cargo and OBC Sales Director and Senior Management to ensure alignment of operational and sales activities.

Build strong rapport with senior management to ensure effective implementation of the Cargo Strategy.

Align activities with the yearly strategies laid out by the Board of Directors and management teams.

Communication

Participate in conference calls for effective information sharing and awareness.

Stay updated on activities of other sales staff via the appropriate communication networks.

Contact airlines to confirm weekend availability and communicate this to colleagues and other airlines to maximize sales.

Handle sensitive data with care, maintaining confidentiality and professionalism.

Information Management

Record customer prospect information and sales activity promptly in the CRM system.

Stay updated on operational capabilities of aircraft, airports, and handlers.

Stay informed about aircraft availability and airport procedures.

Marketing

Coordinate with the Group Marketing Department to undertake initiatives that promote the organization’s brand.

Represent the organization at trade shows, conferences, and industry events.

Ensure all marketing materials comply with Group Marketing procedures.

Group policies and procedures (Business Intelligence, Compliance, Finance, HR, IT, Legal)

Adhere to all group policies and procedures to protect organizational interests.

Identify and minimize legal and commercial risks through effective communication with stakeholders and support departments.

Other

Perform additional duties as required, including supporting sales for other products and traveling as needed.

Participate in a rotating out-of-hours duty roster within the commercial team.

Comply with company policies and stay updated on industry changes.

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