Job Description :
Neweast Isuzu is seeking a highly motivated and detail-oriented Quality Engineering Front Office professional to join our team. In this role, you will serve as the primary point of contact for all quality-related inquiries, ensuring that our products and services meet the highest standards of quality and compliance. The ideal candidate will have a strong background in quality engineering, exceptional communication skills, and a passion for maintaining operational excellence.
Key Responsibilities :
- Serve as the main point of contact for quality-related inquiries from customers, suppliers, and internal teams.
- Monitor and ensure that quality standards are adhered to in all production processes and operations.
- Coordinate and communicate with the quality control department to resolve any quality issues.
- Document and track quality incidents and customer complaints, ensuring timely resolutions.
- Conduct quality audits to ensure compliance with company standards and regulations.
- Develop and maintain quality-related documentation, reports, and records.
- Collaborate with the engineering team to implement quality improvement initiatives.
- Assist in the preparation and execution of quality training programs for staff.
- Ensure that all products and services meet company specifications and industry standards.
- Stay updated on the latest quality management practices and standards.
Qualifications :
Experience : 7-10 years in a service advisory or engineering role within the commercial vehicle industry.Education : Bachelor's degree or diploma in Mechanical / Automotive Engineering or a related field.Proven experience with commercial vehicles (e.g., Isuzu, Hino, or similar brands).Strong analytical and diagnostic skills.Excellent customer service and communication skills.Proficiency in using diagnostic tools and quality management systems.Knowledge of industry standards and safety regulations.Ready to Make an Impact?
If you have the skills and experience to uphold quality standards and ensure continuous improvement, apply today to join Neweast Isuzu as a Quality Engineering Front Office professional.