Sales Account Manager- Central Government

Responsibilities :

• Responsible for achieving sales targets for his MU across designated accounts and marketing targets to generate leads for all LoBs, aligned with the sales / marketing strategy.
• Key KPIs include Order Book and Revenue, Margins, Customer Satisfaction, Hit Rate, and Strength of Relationship / Strategic Information Management.
• Identify leads or opportunities for all LoBs across assigned accounts, assess opportunities with input from LoB Managers, and prepare comprehensive information for reporting.
• Report opportunity assessments for projects to the steering committee as part of the bidding process.
• Build and develop new client relationships, bringing in new accounts in coordination with the Sales Manager.
• Manage communications and resolve issues within relevant accounts, responding to inquiries and correspondence.
• Generate sales opportunities across the country within assigned accounts, participating in bidding decisions with the Sales Manager, Country Manager, or CCO based on DOA.
• Monitor project progress, profit / loss status, and cash flow in coordination with Project Managers and LoBs.
• Negotiate prices with suppliers as needed.
• Prepare monthly progress reports and update CRM with all opportunity and account information.
• Collaborate with Sales Manager and Presales team to develop market and pricing strategies.
• Schedule follow-up visits to ensure project smoothness and approach old clients for new opportunities and maintenance contracts.
• Support ongoing industry knowledge development through participation in virtual SIGs.
• Work with Presales to stay updated on LoB portfolios and new solutions / products.

Skills :

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