Head of Retail Innovation - Smart Retail (HSR005)
Glow Beauty on DemandSaudi Arabiaمنذ يوم 1
الوصف الوظيفي10-15 years of experience in digital innovation, retail technology, or experiential commerce with a proven track record in the GCC retail sector. Strong exposure to AI‑enabled personalization, RFID, mobile commerce, or AR / VR in consumer environments. Experience designing innovation programs from ideation to commercialization, ideally within high‑footfall retail or lifestyle brands. Bachelor's degree in Business, Technology, or Innovation Management; Master’s preferred. Fluent in English, with Arabic proficiency strongly preferred to lead internal adoption and external partnerships. Entrepreneurial spirit with corporate structure sensitivity, able to deliver impact within a matrixed environment.
Head of Retail Innovation - Smart Retail (HSR005)
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Role Purpose
To lead the group's innovation and retail experience strategy by identifying, piloting, and deploying cutting‑edge technologies that enhance customer engagement, operational efficiency, and competitive differentiation across Saudi Arabia.
Key Responsibilities
- Develop and oversee the company’s retail innovation roadmap, introducing AI, IoT, immersive technology, and predictive analytics into the customer journey.
- Pilot and scale intelligent store formats including cashier‑less checkout, smart fitting rooms, mobile‑first customer journeys, and behavioral analytics engines.
- Collaborate with the IT, UX, and operations teams to ensure the integration of front‑end innovations with back‑end systems and infrastructure.
- Partner with marketing and product teams to develop in‑store experiences that align with brand storytelling, loyalty strategy, and customer retention goals.
- Lead cross‑functional innovation squads focused on specific challenge areas from last‑mile delivery tech to in‑store personalization and employee enablement.
- Source and evaluate technology partners, startups, and solution providers capable of accelerating the group's innovation agenda.
- Track innovation ROI across pilots, measuring engagement uplift, operational savings, and conversion improvements.
- Serve as a thought leader in retail innovation forums and represent the company in industry and regulatory innovation councils.
Ideal Candidate Profile
Seniority level
Executive
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Home Health Care Services
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Head Of • Saudi Arabia