Customer Delivery Lead

Overview As a Customer Project Manager at Nokia, you will spearhead the successful execution of complex customer programs, ensuring alignment with our operational standards and commitment to excellence. You will lead cross-functional teams, coordinating project deliverables while managing customer relationships and expectations. This role is central to our Customer Delivery Management team, where you will collaborate closely with diverse stakeholders to drive project success within budget, timeline, and quality constraints. You’ll thrive in a dynamic, innovation-driven environment that encourages proactive communication and continuous improvement. Here, you will leverage your expertise to identify and pursue opportunities for upselling and cross-selling, enhancing customer satisfaction and contributing significantly to Nokia\'s business objectives. Your leadership will be instrumental in shaping our project outcomes and fostering a culture of excellence.

Responsibilities

Spearhead the successful execution of complex customer programs and ensure alignment with operational standards and commitment to excellence.

Lead cross-functional teams and coordinate project deliverables while managing customer relationships and expectations.

Collaborate with diverse stakeholders to drive project success within budget, timeline, and quality constraints.

Identify and pursue opportunities for upselling and cross-selling to enhance customer satisfaction and contribute to business objectives.

Provide leadership that shapes project outcomes and fosters a culture of excellence.

What we offer Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.

Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer (continued) What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Inclusion and Equal Opportunity Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality :

One of the World’s Most Ethical Companies by Ethisphere

Gender-Equality Index by Bloomberg

Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

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