Retail Programme Development Trainer 1

Overview

How will you make an impact? HOW WILL YOU MAKE AN IMPACT?

As a true ambassador of Cartier, you will be responsible for the delivery of key Retail Training programmes in KSA, offering day-to-day observation and feedback to our Retail teams to elevate the client journey and experience, selling philosophy and retail leadership skills across the network.

The role requires approximately 80% in-boutique presence (or virtual where needed) and the ability to travel within the Kingdom of Saudi Arabia.

What will be your mission?

Amongst various responsibilities, your main mission is to address knowledge and skill gaps, deliver the appropriate solutions to develop our individuals and teams, including in-person and digital facilitation, 1 : 1 and team coaching and feedback, observations, and to support and measure the learning transfer to on-the-job performance.

Reporting to the Area Sales Manager for KSA, and embedded in the Regional L&D Community, you will work very closely with the wider Commercial, Product Marketing and Retail Team to drive client and commercial KPIs.

Boutique New Hire Onboarding

• Support the new hire onboarding program in collaboration with the regional L&D and local HR and provide ongoing coaching, feedback and support in partnership with Boutique Management and Commercial teams.
• Conduct regular follow-up meetings for new joiners and provide necessary guidance and assistance to ensure the best-in-class onboarding experience.
• Collaborate with HR and Boutique Management to provide feedback during the probation period for new joiners and provide end of probation feedback.

Learning Facilitation & Coaching Activity

How will you experience success with us?

What do we offer

At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.

We empower individual talents, united by a shared commitment to excellence, inspired by the world’s diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.

We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.

We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.

Join us at Cartier, a place like no other, forever moving forward.

Your journey with us

If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Regional L&D Team and engage in a Facilitation exercise, before meeting the Area Sales Manager and HR Manager as part of a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

Take your next step with Cartier, we look forward to hearing from you!

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