Responsibilities
Analyze customer problems, resolve and close customer complaints as per assignment from team leader.
Prepare software and hardware design documents for review by project team leader / Senior engineer.
Generate project documentation.
Implement the DCS and other hardware and software applications.
Undertake the testing of software and hardware including all internal, workshop, factory acceptance and site acceptance testing.
Prepare and submit weekly reports to the project team leader.
Provide feedback to the Services & Engineering Manager on the performance of the Technicians, as input into their performance evaluations.
Report on the status of the customer service provided to the project team leader.
Skills
Bachelor’s degree in electrical / electronic engineering or a related field.
Excellent problem-solving skills and attention to detail.
Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
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System Engineer • Dammam, Saudi Arabia