Technical Documentation, IT Technical Writer (saudi Only)

Overview

Technical Documentation, IT Technical Writer (Saudi Only) — Location : Riyadh, KSA. Job Title :

Technical Documentation Specialist, IT Technical Writer Description

The technical writer is responsible for creating, maintaining, and organizing clear, concise, and comprehensive technical documentation for a wide range of IT systems, processes, and procedures. This role is critical in ensuring IT Operational activities are well-documented, understood, and easily accessible to all relevant stakeholders, including IT staff, end-users, and management. Key Responsibilities

Develop and maintain various technical documents, including but not limited to : policy and compliance documentation; process, procedure, runbooks, standard operating procedures (SOPs); system architecture diagrams and descriptions; user manuals and guides for internal IT tools and services. Collaborate closely with IT Operations engineers, system administrators, network engineers, security specialists, and other subject matter experts (SMEs) to gather information and understand complex technical concepts. Participate in meetings, interviews, and workshops to extract necessary information for documentation. Translate complex technical information into easily understandable language. Ensure technical accuracy and completeness of all documentation. Proofread and edit documents for clarity, grammar, spelling, and adherence to company style guides. Translate English documents to Arabic and vice versa. Conduct regular audits of existing documentation to ensure accuracy and relevance. Requirements

Saudi only Years of Exp. : 4 - 10y overall & 4-7y relevant Excellent Written and Verbal Communication : both English and Arabic Strong understanding of IT operations concepts and terminology (e.g., incident management, change management, problem management, ITIL) Proven experience documenting IT infrastructure, systems, and processes (e.g., networking, servers, cloud platforms, databases, security, monitoring tools) Proficiency with documentation tools (e.g., Confluence, SharePoint, Microsoft Word) Experience with diagramming tools (e.g., Visio, Lucidchart) Seniority level

Associate Employment type

Full-time Job function

Information Technology Industries

IT Services and IT Consulting

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