Field Service Engr II

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When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the future by changing the way we fly, fueling jets in an eco‑friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars.

Job Description

The Senior Field Service Engineer is responsible for providing on‑site support for technical installations, troubleshooting, testing & commissioning and repairs of complex products and systems. This role involves frequent customer interaction for problem resolution and fostering customer satisfaction through effective service delivery.

Role & Responsibilities

• Technical Expertise : Demonstrate extensive knowledge of the products and services offered, providing testing & commissioning, engineering, programming, designing maintenance, and repairs as needed.
• Field Support : Serve as the primary technical liaison between the company and customers, conducting field service calls and ensuring timely resolution of issues.
• Verify system functional performance to ensure proper operations according to contract requirements, shop drawings / sequence of operations, etc.
• Test, calibrate and verify system and peripheral devices.
• Demand Generation : Generate leads from contracted sites, estimate support, and provide quotes to customers for adds and extras identified or as requested.
• Diagnostics and Troubleshooting : Analyze and resolve customer issues by diagnosing malfunctions and recommending corrective actions.
• Training and Development : Mentor junior field service engineers and provide training to customers on product usage and maintenance.
• Documentation : Maintain detailed records of service work, including reports on equipment performance and recommendations for service improvement.
• Safety & Compliance : Ensure all activities are conducted in a safe and compliant manner according to company standards and regulatory requirements.

Qualifications

Skills

What We Value

We Offer

If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Honeywell helps organizations solve the world’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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