Product Manager - Banking Products

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• Manage the lifecycle of cash collection products, including Bulk Deposit Machines (BDM), Cash Pickup Services, virtual accounts, etc.
• Analyze market trends and customer needs to enhance existing products and develop new solutions.
• Collaborate with technology teams to integrate digital and automation features into cash management solutions.
• Ensure product compliance with regulatory and security standards.
• Work closely with the sales team to promote cash collection solutions to corporate and SME clients.
• Provide product training and support to relationship managers and sales teams.
• Develop pricing strategies and value propositions to attract new customers.
• Engage in client meetings to present solutions and address queries.
• Oversee the deployment and maintenance of cash management products, ensuring smooth functionality.
• Coordinate with service providers, CIT companies, and vendors for cash collection and deposit services.
• Monitor cash collection operations to optimize efficiency and reduce risks.
• Implement service improvements to enhance customer experience.
• Ensure adherence to internal policies, regulatory guidelines, and security standards.
• Work with compliance teams to conduct risk assessments for cash handling operations.
• Implement fraud prevention measures and monitor transactions for suspicious activity.
• Track product performance through key metrics such as transaction volumes, customer adoption, and revenue.
• Prepare reports on cash collection trends, service efficiency, and operational challenges.
• Recommend improvements based on data analysis and customer feedback.
• Minimum 4+ years of experience required in banking products.
• Proficient in MS Office, PowerPoint, and Excel (mandatory).
• Strong written and verbal communication skills in Arabic and English.
• Excellent multitasking and problem-solving abilities.
• Exceptional time-management skills.

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