Telecaller (Software Sales Outreach)

Elitbuzz is one of the leading marketing and technology services providers across the whole GCC region. We are based in JLT, Dubai. With our extensive partnership network in the industry, Elitbuzz assists both SMB and enterprise organizations by supplying experienced strategies, technology consultants, infrastructure experts, and project delivery. Our integrated business solution offerings include SMS / Email Marketing, CRM / ERP Consulting, Point Of Sale Solutions, IT Development, Cloud Computing, Project Management & Online Marketing.

At Elitbuzz, we excel in crafting and designing the best of m-marketing campaigns for enterprises and large business conglomerates seeking credibility, productivity, and stability. Our partnerships include Zoho Corp., GoFrugal, Etisalat, Du, and Google. Elitbuzz has extensive experience in Zoho CRM consulting, delivering complex successful projects across the region. This success is driven by our innovative technology that enhances ROI, user productivity, and business transformation (future-proof, mobile, social, with customization capabilities). Whether building connectors to legacy data or implementing portal solutions to connect with customers and partners, Elitbuzz is committed to helping you meet your challenges.

The Role Job Summary :

We are seeking a bilingual (English & Arabic) Telecaller to engage in outbound calls for software solutions outreach, including ERP, SaaS platforms (Odoo, Zoho, etc.), and custom mobile / web apps. The candidate should have basic knowledge of these solutions to confidently initiate conversations and qualify leads for presales & technical demos.

You will be responsible for :

Identifying opportunities for new business development through follow-up on leads and research on target clients.

Generating new business by meeting potential clients, understanding their needs, and providing relevant solutions.

Managing the sales process to close new business opportunities.

Building strong relationships with existing clients.

Meeting and exceeding weekly and monthly activity and revenue targets.

Cold calling and following up with potential clients to generate qualified leads.

Building rapport with C-level executives (IT Managers, Directors, Business Owners).

Explaining software solutions at a high level to warm up prospects.

Scheduling product demos for the presales team.

Maintaining accurate call records and lead status.

Collaborating with other teams to optimize outreach efforts.

Ideal Profile

At least 1-2 years of experience in B2B Sales / Account Executive or Telesales, preferably in IT Services and Software / SaaS industries.

Excellent interpersonal, written, and verbal communication skills.

Strong networking and relationship-building skills.

Highly goal-driven and able to work in fast-paced environments.

Team player capable of managing multiple stakeholders.

Bilingual : Fluent in English & Arabic (verbal & written).

Basic understanding of ERP, SaaS, and business software solutions.

Excellent communication, professionalism, and patience in cold calling.

Sales-driven, goal-oriented, and collaborative attitude.

Must be based in Riyadh with a valid visa for full-time onsite work.

What's on Offer?

Work alongside & learn from top talent

Opportunity within a company with a solid performance track record

Excellent work culture

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