Partner Care Advisor (Voice)

As a Partner Care Associate, you will be crucial in providing answers to customer queries through phone, website, and live chat related to Tamara's services.

This role will be based in our Riyadh office and is an onsite role. Drawing on your proficiency in managing interactions with customers daily, you will deliver exceptional customer service through accurate information and tailored solutions that address their needs, creating unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, you will help revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, understanding that collective strength benefits everyone. With a positive outlook, you are solution-oriented, persevering regardless of circumstances, always finding a way through challenges. You will work empathetically and respectfully with everyone. You should be responsive with urgency, adaptable to change without losing momentum, and energetic to achieve great success. Your responsibilities Answer inbound phone calls, emails, and respond to live chats efficiently. Identify customer questions, concerns, and needs. Provide accurate answers and solutions to customer queries. Review customer accounts and transactions while resolving issues. Explain services in detail. Strive to meet support metrics while providing excellent customer service, following communication scripts when handling different topics. Your expertise University graduates. Previous customer service experience is a plus. Fluency in English (B1 profile). Proficiency in computer and internet applications. Ability to handle customer issues and solve problems promptly. Flexibility with rotational working hours / days. All qualified individuals are encouraged to apply. Company Industry Banking Broking Department / Functional Area Helpdesk Customer Service Telecalling Keywords Partner Care Advisor (Voice) Disclaimer : Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should verify the legitimacy of employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. Report any fraud to

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