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Clinical Support Specialist, North / East Region

Clinical Support Specialist, North / East Region

Stryker GroupDammam, Eastern Province, Saudi Arabia
منذ يوم 1
الوصف الوظيفي

Overview

We are looking for a Clinical Support Specialist in the North / East Region to provide direct support for all Stryker products associated with Joint Replacement procedures.

Responsibilities

  • Attend cases and service existing and new customer base within the theatre and clinical environment
  • Lead communication with stakeholders, present findings and manage key client relationships
  • Audit theatre Stryker stock (implants, disposables and instruments), manage consignment inventory, ensure good asset management practice, utilization of delivered stock, and stock rotation
  • Provide theatre and wider HCP staff with in-depth training on Stryker products
  • Plan, execute and monitor measures to help achieve industry-leading support; service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments
  • Provide theatre and other HCP staff training on Stryker products, including organizing and conducting training workshops and events for a broad range of customers
  • Conduct trials and evaluations of products in theatre and clinical environments as required

What you need

Required

  • Minimum 2 years of relevant experience in clinical support
  • Experience in Orthopaedics
  • Analytical thinking
  • Ability to work in a collaborative manner with colleagues and customers
  • Ability to self-motivate and work under pressure
  • Preferred

    Certified Theatre Practitioner or ODA, professional training in a medical environment. Experience in Trauma and Extremities. Industry background also advantageous.

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    Specialist • Dammam, Eastern Province, Saudi Arabia

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