Sales Associate - Fashion

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Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 employees, revenues of over US$ 11 billion, and operations in 18 countries. Some of the iconic brands include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

Job Title

Sales Associate - Majid Al Futtaim Lifestyle - Fashion

Role Summary

The role is responsible for achieving sales targets through effective sales techniques and excellent customer service, promoting the company and brand. The individual must identify customer needs, demonstrate in-depth product knowledge, and drive sales in line with company policies and guidelines.

Role Profile

• Champion customer service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling an exceptional customer experience.
• Address customer concerns promptly and professionally, escalating to the store manager when necessary, and maintaining a customer-focused approach in all interactions.
• Achieve sales targets and utilize creative methods to exceed them, always keeping the customer in mind.
• Enhance sales through thorough product knowledge, upselling, and cross-selling opportunities.
• Maintain store standards, including cleanliness, tidiness, and replenishment of stock.
• Comply with all security policies and regulations to minimize stock loss.
• Use advanced selling skills to support customer needs, generate high-value transactions, and foster repeat business.
• Assist customers in locating or obtaining merchandise across Majid Al Futtaim fashion brands and stores, including suggesting alternatives if items are unavailable in-store.

Requirements

Seniority Level

Employment Type

Job Function

Industry

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