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Administration Manager (Hospitality Background)
Big Fish ConsultJeddah, Makkah Region, Saudi Arabia10 منذ ساعات
الوصف الوظيفي10+ years of progressive experience in administration management, preferably within large-scale hospitality-driven environments. Strong hospitality background, ideally from hotels, resorts, airline catering, or corporate hospitality services. Proven experience in facilities operations, vendor management, and government relations in KSA. Bachelor’s degree in Business Administration, Hospitality Management, or related field (Master’s degree preferred). Proficiency in CMMS, asset management systems, and workplace technology solutions. Exceptional leadership, communication, and stakeholder engagement skills. Hospitality & Guest Service Excellence Strategic Planning & Execution Vendor & Contract Negotiation Regulatory & Compliance Expertise Facilities & Workplace Optimization Analytical & Problem-Solving Skills Employee Service Orientation Leadership & Team Development
Overview
Position : Administration Manager
Location : Jeddah, KSA
About the Role
Our client, a reputable real estate firm developing a major destination project in Makkah, is seeking a highly experienced Administration Manager to lead and optimize administrative and workplace services. This role is critical to ensuring seamless daily operations, exceptional hospitality, and compliance with all regulatory requirements, ultimately contributing to elevating the urban and tourism experience for residents, pilgrims, and visitors.
Responsibilities
- Strategy & Governance : Develop and implement administrative strategies, policies, and SLAs aligned with business objectives.
- Facilities & Workplace Management : Oversee facility operations, space planning, lease / rental contracts, and preventive maintenance programs.
- Hospitality & Guest Services : Ensure world-class hospitality standards across reception, mailroom, pantry, event coordination, and AV support services.
- Travel & Logistics : Manage travel bookings, visas, immigration compliance, and transportation logistics.
- Fleet & Driver Management : Oversee vehicle allocation, maintenance schedules, and driver training / safety programs.
- Records & Compliance : Ensure documentation control, license renewals, and adherence to KSA regulatory requirements.
- Vendor & Cost Management : Negotiate and manage vendor contracts, monitor service levels, and drive cost optimization.
- Employee & Guest Experience : Lead workplace experience initiatives and support onboarding and employee services.
- Systems & Reporting : Leverage CMMS and ticketing systems to monitor performance and deliver data-driven improvements.
- Government Relations : Liaise with government authorities for permits, renewals, and compliance matters.
Qualifications
Core Competencies
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Administration Manager • Jeddah, Makkah Region, Saudi Arabia