Program Manager

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for. webook.com is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom and surpassing over 2 billion in sales.

Role Overview

We are looking for an outcome‑focused Technical Program Manager to work directly with the CTO in leading the execution of complex, cross‑functional initiatives within the technology organization. This role will be responsible for managing end‑to‑end delivery of programs, aligning stakeholders, and ensuring progress across multiple workstreams.

Key Responsibilities

• Own the planning, execution, and delivery of large‑scale technical programs across engineering, product, and operations teams.
• Translate high‑level strategies into actionable program plans with clear milestones, owners, and deliverables.
• Identify, track, and mitigate risks and issues across all projects under your umbrella.
• Ensure effective communication across teams, surfacing key decisions, blockers, and timelines to the right stakeholders.
• Establish and maintain program dashboards, reporting frameworks, and operating rhythms to provide full visibility on execution.
• Facilitate resource allocation, dependency mapping, and conflict resolution across concurrent initiatives.
• Continuously improve program delivery processes to boost team efficiency and alignment.
• Ensure programs arewerking aligned with the company’s strategic objectives by supporting the technology leadership team in setting priorities, tracking progress, and maintaining focus on outcomes over day‑to‑day distractions.

Qualifications

• Strong background in technical program management.
• Familiarity with working within a high‑volume online transactional environment.
• Exceptional coordination skills and familiarity working within a product and platform‑oriented environment.
• Strong stakeholder management skills, both internal της external (clients).
• Ability to drive clarity and outcomes in dynamic environments, as well as track the benefits.
• Strong financial control and governance.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
• MBA or PMP.
• Experience in one or more of the technical roles that make up the Tech Team (engineering, QA, product management, BA).
• 5+ years of program management experience in a fast‑paced, tech‑driven environment.
• Proven track record of delivering complex projects involving multiple Andrew teams and stakeholders.
• Strong analytical, organizational, and communication skills.
• Ability to influence without authority and drive alignment in cross‑functional settings.
• Familiarity with software development life cycles, agile methodologies, and technical concepts.
Missing
• Experience with tools like JIRA, Confluence, or similar PM platforms.

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