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SENIOR CREDIT AND COLLECTION ADVISOR.

SENIOR CREDIT AND COLLECTION ADVISOR.

Johns Hopkins Aramco HealthcareDhahran Compound, Eastern Province, Saudi Arabia
منذ أكثر من 30 يومًا
الوصف الوظيفي

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The Senior Credit and Collection Advisor is responsible for overseeing and optimizing the credit and collections processes within the organization. This role involves, but is not limited to, managing complex accounts, leading a team of credit and collection professionals, developing strategic collection initiatives, and ensuring adherence to credit policies and regulatory requirements. The Senior Advisor plays a crucial role in improving cash flow, reducing bad debt, and maintaining positive relationships with clients and stakeholders.

Strategic Roles & Responsibilities

10%

  • Participate in developing strategies to maximize recovery of outstanding debts while minimizing the impact on patient satisfaction.
  • Participate in initiatives to enhance charge capture tools for automation and accuracy.

Operational Roles & Responsibilities

90%

  • Daily account review and follow-up to continuously monitor patient accounts and follow up on overdue balances.
  • Ensure daily documentation and recordkeeping are maintained accurately and up-to-date for all credit and collection activities related to patients and payers, including details of payment arrangements, disputes, and follow-up actions. Ensure that all records are complete and comply with organizational policies and regulatory requirements.
  • Monitor and generate daily performance metrics related to collections, account aging, and cash flow to assess the impact of implemented improvements and recommend adjustments.
  • Provide training and support to finance, billing, and collection staff on new processes, tools, and compliance requirements.
  • Bachelor's Degree in Accounting, Finance, or relevant healthcare finance

    Professional Certifications Required

    None

    Years of Experience

    Minimum 6 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting)

    Languages

    English : Fully Proficient; Arabic : Basic

  • Audit Reporting
  • Data Collection
  • Core Competencies

  • Integrity
  • Accountability
  • Cybersecurity
  • Person-Centered Care
  • Acknowledgement

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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    Senior • Dhahran Compound, Eastern Province, Saudi Arabia