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Field Service Engineer - Tabuk

Field Service Engineer - Tabuk

Danaher Life SciencesRiyadh, Riyadh Region, Saudi Arabia
23 منذ أيام
الوصف الوظيفي

Overview

Beckman Coulter Diagnostics, a Danaher Company, is seeking a Field Service Engineer – Tabuk, based in Tabuk, Saudi Arabia. Beckman Coulter Diagnostics is a global leader in clinical diagnostics, a proud part of Danaher Corporation. Our mission is to advance healthcare by empowering laboratories and clinicians to deliver critical results with speed and confidence. Through the Danaher Business System (DBS), we drive continuous improvement, innovation, and professional growth while making a meaningful impact on patient outcomes worldwide.

Responsibilities

  • Service & Maintenance

Conduct installation, preventive maintenance, and corrective repair of Beckman Coulter diagnostic instruments and IT solutions.

  • Perform electrical, mechanical, and software testing to ensure system functionality and compliance with service agreements.
  • Technical Troubleshooting

    • Diagnose instrument / system failures and identify cost-effective solutions to restore performance.

  • Escalate complex issues to higher-level technical support or Quality teams, ensuring timely and accurate resolution.
  • Customer Partnership

    • Respond promptly to customer support calls across the assigned territory.

  • Build strong relationships with laboratory staff, providing technical training and ensuring optimal instrument usage.
  • Identify opportunities for new or enhanced service agreements to strengthen customer partnerships.
  • Operational Excellence

    • Maintain detailed service documentation, reports, and quality records in systems such as Salesforce and internal quality reporting tools.

  • Adhere strictly to all compliance, regulatory, and safety standards, representing Beckman Coulter’s values in every interaction.

    • Qualifications

  • Bachelor’s degree in Biomedical Engineering, Medical Technology, Electrical / Mechanical Engineering, or related discipline.
  • 2–4 years of experience in field service, diagnostics, or medical devices (IVD industry experience preferred).
  • Proven ability to troubleshoot complex electromechanical systems, with strong IT / connectivity knowledge.
  • Strong interpersonal and communication skills, with the ability to manage customer expectations effectively.
  • Fluent in English and Arabic; culturally aware and adaptable to regional customer needs.

    • Why Join Us?

  • Be part of a global organization committed to innovation and saving lives.
  • Grow your career within the Danaher ecosystem—a network of 20+ operating companies worldwide.
  • Thrive in a culture that values continuous improvement, collaboration, and customer impact.

    • For more information, visit

    Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • #J-18808-Ljbffr

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