In-Room Dining Manager

Overview

In-Room Dining Manager at Radisson Hotel Group. We are seeking individuals with character, skills, talents, and a passion for creating memorable experiences. The role focuses on leading the in-room dining operations, delivering first-class service, and driving guest satisfaction through creativity and leadership.

Key Responsibilities

• Supports the smooth running of the In-Room Dining operations, ensuring timely, accurate, and elegant delivery of orders to guest rooms.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and prompt response to guest requests.
• Delivers on plans and objectives where In-Room Dining initiatives and hotel targets are achieved.
• Manages the In-Room Dining team, fostering a culture of growth, development, and high performance.
• Responsible for departmental budgets, ensuring that costs and inventory are controlled, while maintaining productivity and service standards.
• Builds and maintains effective working relationships with kitchen, front office, housekeeping, and all key stakeholders to ensure seamless service.
• Delivers effective programmes that advance service standards, profitability, and cost control.
• Ensures adherence to all health, safety, and hygiene legislation, with due diligence planned, executed, and documented for internal and external audits.

Qualifications

Additional Information

Job Details

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