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Application Executive / Specialist – Molecular Biology - Western Zone

Application Executive / Specialist – Molecular Biology - Western Zone

Zahrawi GroupRiyadh, Riyadh Region, Saudi Arabia
منذ أكثر من 30 يومًا
الوصف الوظيفي

Application Executive / Specialist – Molecular Biology - Western Zone - (459)

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent is accountable to train customers on the products and provide application technical support (Non-Engineering). Participate in the development of Molecular Biology unit strategies for Zahrawi KSA and support the sales team.

ACCOUNTABILITIES

  • Adhere to all Zahrawi Policies & Procedures as applicable.

Market Knowledge :

  • Conduct market research to identify new potential customers.
  • Analyze market trends to identify new products in the market and understand their advantages and disadvantages.
  • Plan and assist with new product releases and events.
  • Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

    • Business Development :

  • Conduct scientific discussions with end users to find out their new requirements and opportunities.
  • Discuss with end users to update and educate them on new products and possibilities.
  • Learn about the weaknesses of competitors and strengths of our products and update our team accordingly.
  • Conduct regular visits to all customers to ensure quality service and inform the team about sales leads.

    • Application :

  • Provide technical assistance, troubleshooting, and training to existing & potential users of MBU products.
  • Introduce and provide demos of new products to end users.
  • Match and fill the Project Specification sheets and Requirements.
  • Prepare and suggest consumables lists by studying the needs of each customer to promote reagents and consumables sales.
  • Attend customer calls regarding supply and inform sales team.
  • Coordinate conferences and materials.
  • Conduct workshops and provide application training.
  • Complete validation processes for every product in MBU.
  • Assist customers with the equipment they are using.
  • Run validation tests with customers to ensure they fully understand how to use the equipment.
  • Solve any issues customers might face while using the equipment.
  • Support the sales team in handling projects in terms of specifications and technical comparison discussions with end users.
  • Coordinate with the sales team to gather competitive intelligence and provide scientific arguments.
  • Assist sales teams during technical discussions.
  • Prepare training certificates for customer training attendees.

    • Service Team Coordination :

  • Coordinate with service engineers for installation, preventive maintenance, and rectifications, and plan training accordingly.

    • Communication with Principal Companies :

  • Communicate with principals on technical information.
  • Address customer queries that cannot be resolved internally.
  • Stay updated with the latest training schedules and materials.
  • Attend all relevant webinars conducted by principals.
  • Transfer new technical information from principal companies to all concerned parties, especially regarding software updates or instrument incompatibilities.

    • REQUIREMENTS

  • Education : Bachelor’s Degree in Medical Laboratory / Biotechnology or related science.
  • Experience : 2+ years of experience in a Molecular Biology lab. Experience related to RT-PCR Workflow and Techniques, Electrophoresis & Blotting including imaging, NGS Workflow & Techniques, NGS QC Workflow, DNA / RNA Extraction, Sanger Sequencing Workflow, and Digital PCR Workflow is an added value.
  • Job Specific Skills : Excellent interpersonal skills, good English, and good presentation skills.
  • Additional Details : Candidate should be a Saudi National based in KSA, Jeddah, with a valid KSA driving license. Willingness to travel as per business needs covering KSA regions.

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    إنشاء تنبيه وظيفي لهذا البحث

    Biology Western Zone • Riyadh, Riyadh Region, Saudi Arabia