Stylist

Overview Join to apply for the

Stylist

role at

Chloé .

A Chloe

STYLIST

is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

Responsibilities

A Client Relationship owner

Delivers exceptional Customer Service and takes pride in developing long-term relationships

Is aware of CRM targets and actively engages in all actions to reach them

Implements personalised reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe

Consistently captures client data and takes notes of all qualitative information

Knows his / her portfolio of customers, in particular the VVICs and VICs he / she handles

An omnichannel business partner

Uses all omnichannel services available to grow sales

Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them

Actively completes trainings and participates in all commercial activities set by the SM / ASM / HO

Consistently works to achieve given sales, KPIs and CRM targets

Is aware of local trading environment and competitors’ activities

Supports an operations excellence approach

Ensures an impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers

Proactively informs SM / ASM of any structural repair needed in store to ensure a luxurious environment at all times

Implements all guidelines related to store and BOH management and participates in inventories

Supports after-sales clients and follows up to ensure impeccable after-sales service

Complies with established Richemont policies and standards

We look for people who demonstrate entrepreneurship, who cherish togetherness, who strive for excellence, who embrace creativity and who aim to have a positive impact.

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Business Development, and Administrative

Industries

Retail Luxury Goods and Jewelry

Riyadh, Riyadh, Saudi Arabia

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