Overview
We seek a talented Technical Support Specialist to enhance our team in Jeddah, Saudi Arabia. The ideal candidate will provide expert technical assistance to clients and end-users, resolve issues, and deliver solutions. Strong communication skills and a deep understanding of technology are essential for ensuring exceptional customer experiences. Responsibilities
Provide expert technical assistance to clients and end-users. Diagnose, troubleshoot, and resolve hardware and software issues. Deliver effective solutions and follow up to ensure customer satisfaction. Communicate clearly with customers and team members to convey technical information in a understandable manner. Qualifications
Strong communication and interpersonal skills. Solid understanding of information technology concepts and systems. Experience with technical support or help desk roles is preferred.
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Support Professional • Jeddah, Saudi Arabia