Oracle Utilities CCB Functional Consultant

Oracle Utilities CCB Functional Consultant 6 days ago Be among the first 25 applicants

Description Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor‑neutral and process‑oriented approach, coupled with operational maturity, ensures high‑quality and cost‑effective services for clients.

The Oracle Utilities CCB Functional Consultant is responsible for implementing, configuring, and supporting the Oracle Utilities Customer Care and Billing (CC&B) system. This role focuses on analyzing business requirements, designing functional solutions, and ensuring successful deployment and integration of CCB modules to meet client needs within the utilities sector.

Key Responsibilities

Analyze client business processes and requirements related to customer care, billing, and utility operations

Configure and implement Oracle Utilities CCB modules including Customer Information, Meter Reads, Billing, Payments, and Collections

Develop functional specifications for system enhancements, customizations, and integrations

Collaborate with technical teams to ensure proper implementation of functional designs

Perform system testing, UAT support, and assist in resolving functional defects

Provide user training, documentation, and post‑implementation support

Participate in data migration, cutover, and go‑live activities

Work closely with project managers to ensure project deliverables are completed on time and within scope

Stay updated with Oracle Utilities product releases and best practices

Qualifications and Skills

Bachelor's degree in computer science, Information Systems, Engineering, or a related field

3+ years of experience in Oracle Utilities CCB functional implementation or support

Strong understanding of CCB modules : Customer Management, Billing, Payments, and Meter Management

Experience with utility business processes (Electricity, Water, Gas)

Knowledge of integration between CCB and other Oracle Utilities applications (MDM, SOM, WAM) is a plus

Excellent analytical, problem‑solving, and communication skills

Ability to work independently and as part of a team in a fast‑paced environment

Preferred

Oracle Utilities certification (CC&B Functional or Technical)

Experience with other Oracle Utilities products (MDM, CIS, WACS)

Prior consulting or implementation experience with large utility clients

Benefits

Private Health Insurance

Training & Development

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Other

Industries IT Services and IT Consulting

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